Complete and competent support

In cooperation with our customers, particular attention is paid to the quality and timely service and support. Our experienced and highly professional team is at your disposal.

Professional support

Professional support is intended for Professional hosting plan subscribers. The following are the characteristics of this type of support.

Ticketing Portal
Knowledge base
Phone support
Response time 1 working day
Premium support extra charge


More details on the technical support we provide to our customers can be seen in our SLA.



As of October 1, 2016 BeoNET and BeotelNet-ISP companies are a part of a single system.

Read the whole article

BeoNET successfully passed the recertification audit of ISMS

Read the whole article

BackupAssist ends support for BackupAssist v6 on 31st March 2015

Read the whole article

Microsoft will end support for Windows Server 2003/R2 on July 14, 2015

Read the whole article

Technical support

+381 (0)11 78 57 100
working days 9 - 17 h
every day 0 - 24 h