Complete and competent support

In cooperation with our customers, particular attention is paid to the quality and timely service and support. Our experienced and highly professional team is at your disposal.

Premium support

BeoNET offers Premium support to customers who occasionally need help from our experts. This special service is available all of our customers at extra cost.

By subscribing for this service you will have a minimal response time and our exesive knowledge and experience will be at your disposal.

Premium support features

  • Possibility of submitting VIP requests
  • E-mail, ticket and phone support
  • Response time < 8 hours
  • Free website migration to our servers
  • Backup and restore at customer request
  • Application and scripts support
  • Requests processing 24/7/365

Contact us to receive a quote for Premium support that suits your needs and requirements.

More details on the technical support we provide to our customers can be seen in our SLA.

If you need external technical support more often or if you do not have your IT and want to outsource it, you can sign with us a special contract for that kind of service. Feel free to contact us for more information.



As of October 1, 2016 BeoNET and BeotelNet-ISP companies are a part of a single system.

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BeoNET successfully passed the recertification audit of ISMS

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BackupAssist ends support for BackupAssist v6 on 31st March 2015

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Microsoft will end support for Windows Server 2003/R2 on July 14, 2015

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Technical support

+381 (0)11 78 57 100
working days 9 - 17 h
every day 0 - 24 h